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What Does It Mean to Serve Your Customers?

What Does It Mean to Serve Your Customers?

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Let's take time today to appreciate and connect with someone

There is tremendous value in appreciating someone

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The "I Am" Effect

When I shifted my thoughts from “I Want” to “I Am”, I obtained perspective, clarity and a keen sense of gratitude.

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Bake your own cake, blow out your own candle and celebrate yourself!

Celebrating self is an amazing way to serve self. If we don't show kindness and service to ourselves, do we really have the tools to authentically serve others?

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Buy the Groceries First!

Wanda Durant, mother of NBA legend Kevin Durant, shares her wisdom around how service can promote financially healthy communities

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Can Your Colleague Be Your Customer Too?

After participating in last week's inaugural Digital Summit Seattle I'm tempted to quote the classic Sade...

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The Key to Building Customer Relationships: Conversations

This month, I participated in the 2016 Search Engine Journal Summit at the Times Center in NYC...

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The Power of Authentic Messaging

Authentic content that aligns with a community's core needs is one of the most beneficial components...

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Creativity Unleashed: 4 Quick Tips

At the drop of a hat, I can be creative. However, it hasn't always been this easy and I still have struggles occasionally...

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The 2017 Midday Fix: 5 Energy Boosters for Midday Fatigue

I am a morning cocktail connoisseur. No, I'm not talking about indulging in alcoholic cocktails....

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"Excuse Me Miss" Prospecting Only Works for Jay-Z

Courting, also known as courtship, is the pursuit of a thing one deeply desires. To be effective one must strategize...

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Interested in finding new ways to serve customers? Ask new questions

One way of attaining certainty that we’re serving marketplaces effectively is asking new and different questions...

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Bartering: Never Leave Money (or Expertise) on the Table Again

Funding is always a primary objective of the pitchfests, but expertise and advisory services can often be a key need for entrepreneurs...

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5 Ways to Use Data and Conversation to Promote Positive Change

As a marketer, I embrace 140-character content, old school one-on-one interaction and everything in between...

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Moving From ‘What Is’ To ‘What Is Possible’: The Future of Service to Others

When I used to hear the term ‘work/life’ integration (or balance), I conjured up images of responsibilities to family...

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What 29,000 Girls Taught Me About Tech

You read correctly, 29,000 girls! That’s the number of girls who are a part of the Girl Scout Council of Greater New York...

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Is Anybody Listening?

As I prepare to lead a marketing workshop addressing technologists at Saturday’s Code(Her) Conference in Washington D.C...

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